[Infographic] The State of E-Commerce in 2015

Based on a Wall Street Journal report, this infographic shows that the total eCommerce sales volume in the US recorded at $176 billion in 2010 is projected to reach $279 billion in 2015. About 8% market share of total US retail sales was held by online sales in 2014 and this is estimated to rise and […]

4 Ways To Provide Amazing Customer Service

No matter what you sell, how you market your e-commerce site or how slick your website is, the service you provide customers will ultimately determine if they return to your store in the future.  What’s more, bad customer service is no longer a matter between store and shopper: negative social media posts by someone who’s […]

3 Easy Steps To Get Started With Google AdWords

When you start and run an e-commerce site, naturally you dedicate large chunks of your business day to essential tasks such as finding products to sell, website set-up and maintenance, photography and copywriting. But none of these elements mean anything without visitors to your site – and that’s where marketing comes in. Many new e-commerce […]

Get Your E-Commerce Business Ready For Tax Time In 6 Easy Steps

If you’re a U.S.-based e-commerce seller, the new year brings with it goals, aspirations … and tax-preparation time. Tackle your 2014 taxes with less stress by following these six simple tips.  Mark your calendar. Remember, individual and partnership tax returns are due April 15, 2015 (forms 1040 and 1065); check with the IRS to see […]

4 Conversion Killers E-Commerce Sellers Should Watch Out For

Your site stats show you’re getting visitors. So why aren’t you getting sales to match? If this sounds like your e-commerce site, you’re not alone. Many online stores struggle with converting browsers to buyers, but understanding the major “conversion killers” can help you find ways to turn browsers into customers. Killer #1: Bad site design. Make […]

5 Tips to Write an Effective Welcome Email

Many e-commerce sellers find email marketing to be a simple, quick and cost-effective way to promote their stores, and the best way to start is with a welcome message that draws in shoppers, introduces your products, and encourages them to browse and buy. Make your own welcome message grab the attention of your customers and […]

How DIM Weight Pricing Will Impact Amazon’s FBA Fees in 2015

To reflect the changing costs of fulfillment, transportation and customer service, as well as to align with recent industry standard changes such as dimensional (DIM) weight pricing changes – Amazon.com will be adjusting certain fees for its Fulfillment by Amazon (FBA) program. If large-but-light items are part of your Amazon FBA product line, here’s what […]

How to Calculate Dimensional Weight in 2015

If you sell large-but-light items or tend to use extra-large boxes for your shipments, you need to know about dimensional (DIM) weight – shipping rate based on package size, not weight – and how UPS Ground and FedEx Ground have modified their shipping rates in 2015 in accordance with DIM weight pricing. What is DIM […]

4 Unique Ideas To Grow Holiday Sales

With 2014 overall holiday sales slated to bump up several percentage points over last year, e-commerce sellers like you are looking for ways to make sure those profits are yours, not your competitors’. Finding creative, inexpensive and personalized ways to promote your store and products can boost your numbers and set you apart from similar […]

eBay Raises Shipping Caps on Media: What You Need to Know

Do you sell media on eBay? Here’s a heads-up that the marketplace has raised its shipping caps in some media categories, and what you as a seller need to know about the changes. The Basics eBay first set media shipping caps in 2008, explaining that the limits were fair and in line with e-commerce competition. […]