Webinar: eBay’s New Seller Protection Policy – Presented by eBay


Top Rated Seller Webinars is a monthly webinar series that helps eBay sellers grow sales and become more successful. Presenters include eBay staff, e-commerce experts and application companies.

Join Rich Matsuura, Director, eBay Seller Protection, to find out what eBay is doing to ensure a fair and safe market place for all buyers and sellers. He will talk about the new seller protection policies just announced by eBay. Rich and the eBay Seller Protection team also answer many interesting questions from the audience.

In this webinar, you will learn about:

  • The policies that can help protect you from unfair feedback, unpaid items, unfair buying activity and more
  • eBay’s automated detection systems that work in the background to watch for certain activities that might affect you or your rating
  • The dedicated Seller Protection team that deals with buyers who don’t play by the rules
  • Plus much more!

About the Presenter:

214x214_rich-matsuraRich Matsuura has been with eBay for six years. Prior to joining the Feedback and Seller Protection team, Rich was Director of eBay Seller Tools. He also led the eBay shipping team. Rich has been buying and selling on eBay since 1997. Prior to eBay, Rich was involved in a number of e-commerce startups where he enjoyed working with and enabling sellers and businesses to be successful online.

Top Rated Seller Webinars is sponsored by Stamps.comPage MageeBay Radio, and GoDaddyBookkeeping.