Latest E-Commerce News

[Infographic] 2014 Guide to Holiday Shipping Carrier Changes & Ship By Schedules

The holiday season is about friends, family, parties, food, gifts, and for many ecommerce merchants, higher-than-normal sales. While multi-tasking is a large part of running an online store, it can get a little crazy when things ramp up in the months of November and December. No one wants an order ...

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Packages Not Delivered By eBay's Global Shipping Program

eBay’s Global Shipping Program gives e-commerce sellers access to buyers worldwide, with tools that make it simple to sell internationally by shipping via a U.S. center. This means once you ship the package to the eBay warehouse, eBay reships it to the international destination and manages all customs forms, duties ...

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[Infographic] Transactional Email Best Practices for E-Commerce Businesses

Are you using transactional emails to reach out and engage with your customers? Don't miss out on this tremendous marketing opportunity to increase engagement with your customers and grow sales. Here are three key benefits of transactional emails: Increased customer confidence: When your customers regularly receive emails from you, not only does ...

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3 Reasons Your E-Commerce Business Needs a Blog

A blog can be an incredibly effective tool for generating site traffic – and sales – plus building an overall audience for your e-commerce business. If your e-commerce site doesn’t already have a blog, here are three solid reasons to start one. Reason 1: To help your site rank in search engines. Even ...

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4 Ideas To Make Your Emails Stand Out

Even in this age of social media, email remains one of the most powerful marketing channels in the e-commerce world, with significant return on investment. With email, you’re contacting customers via their most personal, distraction-free online environment. The key, of course, is to make sure you’re using email the right way. Here ...

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eBay Selling Info

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Packages Not Delivered By eBay’s Global Shipping Program

eBay’s Global Shipping Program gives e-commerce sellers access to buyers worldwide, with tools that make it simple to sell internationally by shipping via a U.S. center. This means once you ship the package to the eBay warehouse, eBay reships it to the international destination and manages all customs forms, duties and taxes for you. This convenience […]

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Using eBay’s Seller Dashboard To Track Your Positioning

As of August 20, 2014, eBay’s updated seller standards are in effect, including a brand new seller dashboard. Designed to display status for current and future evaluation cycles, the new dashboard can pinpoint where your account needs some fine-tuning, plus highlight what you’re doing right. From sales amounts and history to closed cases without seller […]

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eBay’s 2014 Spring Seller Update

There are several big updates for eBay sellers this spring. While these updates may require changes to your normal routine, they are designed to keep your buyers engaged and coming back to your shop. What’s in store? Read on to learn more. Rewards for great service. When you provide outstanding service, eBay will reward you with […]

International Selling

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Mastering USPS Customs Forms

Where some online retailers see challenges, others see opportunities. A number of online retailers find it a hassle to ship internationally and limit their consumer base to their home country. On the other hand, some … [Read More...]

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Understanding Duties and Taxes

Duties and taxes – the mere words evoke dread in the hearts and minds many online sellers. Fortunately, getting a handle on both of these facts-of-business-life isn’t nearly as daunting as you may think. While rates … [Read More...]

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Understanding International Insurance

Why should you purchase international package insurance as an online seller? Is it even available for the country your shipping to? Is it worth it? What – and who – is really being protected?  What are the options, … [Read More...]

Amazon Selling Info

Shipping Tips

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Is Free Shipping the Right Choice for My Business?

There’s no such thing as a free lunch, and that goes double for the concept of free shipping. Still, small businesses like yours—and plenty of big names as well!—dangle free shipping offers to get attention, differentiate themselves from competitors and create customer loyalty. For many, it’s a tactic that works. Is the right choice for […]

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Understanding USPS Dimensional (DIM) Weight Charges

Most carriers determine shipping costs based on package weight and the distance the package is traveling. In general, the heavier the package, the more it costs to ship. However, if you ship bigger, lightweight items, the shipping rate will be calculated based on the Dimensional Weight, or DIM, instead of the actual weight of the […]

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Setting Up A Shipping Policy On Your Website

Whether you’re a new online business or you’ve been established for a few years, it’s important to have an easy-to-understand shipping policy on your web site. Customers want to know how and when you’ll be shipping their items, so you’ll want to be sure to spell it out on your site. A well-thought-out shipping policy […]

Recent E-commerce Webinars

eBay Stores: New Store or Classic – Which is Best for Your Business?

With eBay's rollout of the new Store format, are you wondering if you would be better with the old … [Read More...]