Coronavirus Updates

This page provides the latest carrier updates and news about how the Coronavirus is affecting the global mailing and shipping industry. For more information about the Coronavirus please visit the CDC’s FAQ.

Poste Italiane Announces Changes to Service

Mar 10, 2020

Poste Italiane announces that service delivery standards cannot be guaranteed at the current time. The following changes to service will affect inbound packages sent via USPS:

  • Parcels and registered and insured items subject to signature upon delivery that would ordinarily require the addressee’s signature can, with the addressee’s consent, be deposited in the addressee’s mailbox or in a secure location on their premises, with signature by the postman/woman on their portable devices.
  • If the addressee is absent or wishes to collect the item from a post office, a special notice of delivery will be left in their mailbox, with instructions for access to the post office.

Poste Italiane Temporarily Suspends Mail Service

Feb 24, 2020

Poste Italiane has temporarily suspended mail service to areas of Italy affected by the recent coronavirus outbreak. The USPS will continue to accept mail destined to affected areas; however, this mail will be held by Poste Italiane until normal delivery is restored. 

Service Guarantee to China and Hong Kong Suspended

Feb. 10, 2020

The USPS has temporarily suspended the Priority Mail Express International service guarantee for letters and packages sent to China and Hong Kong. Due to disruptions of air cargo and trucking delivery in China and Hong Kong caused by the coronavirus crisis, the temporary suspension will last until further notice from the USPS.

Additional Carrier Updates

USPS Domestic: https://about.usps.com/newsroom/service-alerts/residential/welcome.htm

USPS International: https://about.usps.com/newsroom/service-alerts/international/welcome.htm

UPS Domestic and International: https://www.ups.com/us/en/service-alerts.page

Contact Us

323 N. Mathilda Avenue
Sunnyvale, CA 94085-4207

Phone

650-321-2640
800-576-3279

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